Inkjet printers with a control panel menu: Open the Wireless, Network Settings, or Setup menu to locate the list of available reports. Print a Wireless Network Test Results or Network Configuration report. The green light should be steady, and the orange activity light should blink. Reconnect the cable to a different Ethernet or LAN port on the router, and then connect the other end to the printer's Ethernet port.Ĭheck the lights on the printer's Ethernet port to make sure the connection is successful. NOTE: Ethernet and phone cables look similar, but Ethernet cables are usually bigger and have eight visible wires on the connector. Turn off the printer, and then disconnect the Ethernet cable from the router and the printer.Ĭheck the cable for damage, and then verify that it is an Ethernet cable and not a phone cable. Make sure you are using an undamaged Ethernet cable, check for a green light near the Ethernet port on the printer, and then print a report to verify the connection.
Troubleshoot the wired network connection
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